Contact support
Email [email protected]. To help us investigate quickly, include your app version, device model, Android version, when the issue occurred and screenshots where useful. Please do not send passwords or other sensitive data.
Suggested email subject
LunaView Support — [issue type]
For example: sign-in, playback, subscription or purchase, content feedback, bug report or feature request.
Open emailFrequently asked questions
The app will not open or crashes. What should I do?
Restart the app, check your connection and see whether Google Play has an update. If it continues, email us your device model, Android version and steps leading to the issue.
How can I suggest content or a feature?
Email us with the experience you would like to see and the context in which you would use it. We read every suggestion, although we cannot promise a particular timeline.
Where can I learn about data practices?
Read our Privacy Policy. For access, correction, deletion or other privacy requests, email us.
How do I report inappropriate or infringing material?
Use the information below and include enough detail to locate the material. See our Copyright & Content Policy.
Content and copyright reports
Email [email protected] with the content’s exact location or link, the reason for your report, relevant rights information and your contact details. For urgent threats to personal safety, contact local emergency services.
Privacy requests
To request access, correction, deletion or export of personal information, email us with the subject “LunaView Privacy Request,” describe the request and include the account email used, if any. Details are in our Privacy Policy.